Payments
Gifting subscriptions
You can gift subscriptions to others by going to our website: https://rogold.live/ultimate, picking the plan you want, and then clicking "Send As Gift". Follow our checkout process, to send a key to your desired person.
Charge on failed transaction
Did you get a charge on your card even though the transaction failed? If so, you shouldn't worry. Our systems will automatically void the payment before we receive it, which means your money never actually left your account, and it should be visible ...
Email verification
Before checking out with your brand new RoGold Ultimate subscription, we need to verify your email. To do that, you head to the RoGold Ultimate website and click "Subscribe" on any of the available options. This will open a popup, and your screen ...
Can I pay with Robux?
Currently we do not support Robux purchases because of the huge tax that comes with it. If we did, the price of paying monthly would be very high (something like 1900 Robux a month). Therefore, we are not currently investing time into adding this. ...
See invoice history
If you want to locate and see your old invoices, start by heading to our customer center: Your Account (rogold.live). You can then click the "Manage Account" button, and enter your email to login. Afterwards, you should see the following screen: Now ...
Add payment method
Do you want to make sure your RoGold Ultimate experience is not interrupted? You can add a second payment method, so that we are able to continue your experience, even when the first payment method fails. To do so, head to our customer center: Your ...
Upgrade Subscription
If you purchased a monthly RoGold Ultimate subscription, it is very easy to upgrade to yearly whenever you wish to. You can do this from the account portal, found on our website: Your Account (rogold.live). After navigating to this link, click the ...
Pause Subscription
If you wish to pause your subscription, you can do so from the manage billing button accessed through RoGold Ultimate settings. Alternatively, you can use our dashboard directly with this link: ...
Refunds
We are sorry that you feel you need a refund! We do not generally give refunds but will judge on a case-by-case basis. These are the general criteria that could be accepted for a refund: Accidental duplicate payment Fraudulent purchase Service ...
Cancel Subscription
We are sorry to see you go! If you wish to cancel your subscription, you can do so from the manage billing button accessed through RoGold Ultimate settings. Alternatively, you can use our dashboard directly with this link: ...
Popular Articles
Can I pay with Robux?
Currently we do not support Robux purchases because of the huge tax that comes with it. If we did, the price of paying monthly would be very high (something like 1900 Robux a month). Therefore, we are not currently investing time into adding this. ...
Getting Started
Welcome to the setup guide! Any questions you got should be answered here. If not, check out our other support categories. First off, when you make a successful purchase through our website, you will receive a key in your email that you provided ...
Free Ultimate
You might be wondering if you can get free RoGold Ultimate. There is no easy way to do so, as we need to pay for developers, services, servers, etc. However, if you do want free RoGold Ultimate, you can get it through our discord. We have implemented ...
Custom profile banner
If you have been wondering how some youtubers have a custom banner, you might have been wondering how to get one yourself. Unfortunately, currently, we do not support RoGold Ultimate users getting a custom banner. That is, because the banners are ...
Multiple Hair and Accessories
If you use RoGold Ultimate, you will be able to add multiple hairs and accessories to your Roblox avatar, by simply clicking on the item that you want. This is not currently available in free RoGold.