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Upgrade Subscription
If you purchased a monthly RoGold Ultimate subscription, it is very easy to upgrade to yearly whenever you wish to. You can do this from the account portal, found on our website: Your Account (rogold.live). After navigating to this link, click the ...
Pause Subscription
If you wish to pause your subscription, you can do so from the manage billing button accessed through RoGold Ultimate settings. Alternatively, you can use our dashboard directly with this link: ...
Key Already Linked
Did you receive a weird popup from us when linking your key to your Roblox account? We have provided a few steps to help you resolve this. If you previously purchased a RoGold Ultimate subscription before March 25th, 2023 Your subscription is most ...
Disappearing Design or Features
IMPORTANT - If you purchased a RoGold Ultimate subscription before March 25th, 2023, your subscription is most likely expired. This is because we have recently switched payment gateway, meaning you must purchase a new RoGold Ultimate key from RoGold ...
Refunds
We are sorry that you feel you need a refund! We do not generally give refunds but will judge on a case-by-case basis. These are the general criteria that could be accepted for a refund: Accidental duplicate payment Fraudulent purchase Service ...