Add payment method
Do you want to make sure your RoGold Ultimate experience is not interrupted? You can add a second payment method, so that we are able to continue your experience, even when the first payment method fails. To do so, head to our customer center: Your Account (rogold.live). Click the "Manage Account" button, and log into your account by entering your email. You should now see this screen:
Click the "Payment Methods" button, which should show this screen:
Related Articles
Disappearing Design or Features
IMPORTANT - If you purchased a RoGold Ultimate subscription before March 25th, 2023, your subscription is most likely expired. This is because we have recently switched payment gateway, meaning you must purchase a new RoGold Ultimate key from RoGold ...Don't miss important emails
If you want to receive license keys and other important notification emails from RoGold without being blocked by spam filters, you need to add contact@rogold.live as a safe sender in your email provider. Here are the steps to do that for Google and ...Charge on failed transaction
Did you get a charge on your card even though the transaction failed? If so, you shouldn't worry. Our systems will automatically void the payment before we receive it, which means your money never actually left your account, and it should be visible ...Can't find key
Do you have problems finding your key? Please allow up to 30 minutes after purchase for the key to arrive. Sometimes, your email provider will block our emails as spam. For that reason, you should try checking your spam and junk folders in your ...Refunds
We are sorry that you feel you need a refund! We do not generally give refunds but will judge on a case-by-case basis. These are the general criteria that could be accepted for a refund: Accidental duplicate payment Fraudulent purchase Service ...