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Free Ultimate
You might be wondering if you can get free RoGold Ultimate. There is no easy way to do so, as we need to pay for developers, services, servers, etc. However, if you do want free RoGold Ultimate, you can get it through our discord. We have implemented ...
Add payment method
Do you want to make sure your RoGold Ultimate experience is not interrupted? You can add a second payment method, so that we are able to continue your experience, even when the first payment method fails. To do so, head to our customer center: Your ...
Charge on failed transaction
Did you get a charge on your card even though the transaction failed? If so, you shouldn't worry. Our systems will automatically void the payment before we receive it, which means your money never actually left your account, and it should be visible ...
Key Already Linked
Did you receive a weird popup from us when linking your key to your Roblox account? We have provided a few steps to help you resolve this. If you previously purchased a RoGold Ultimate subscription before March 25th, 2023 Your subscription is most ...
Refunds
We are sorry that you feel you need a refund! We do not generally give refunds but will judge on a case-by-case basis. These are the general criteria that could be accepted for a refund: Accidental duplicate payment Fraudulent purchase Service ...