Add payment method
Do you want to make sure your RoGold Ultimate experience is not interrupted? You can add a second payment method, so that we are able to continue your experience, even when the first payment method fails. To do so, head to our customer center: Your ...
If you purchased a monthly RoGold Ultimate subscription, it is very easy to upgrade to yearly whenever you wish to. You can do this from the account portal, found on our website: Your Account (rogold.live). After navigating to this link, click the ...
Can't find key
Do you have problems finding your key? Please allow up to 30 minutes after purchase for the key to arrive. Sometimes, your email provider will block our emails as spam. For that reason, you should try checking your spam and junk folders in your ...
We are sorry that you feel you need a refund! We do not generally give refunds but will judge on a case-by-case basis. These are the general criteria that could be accepted for a refund: Accidental duplicate payment Fraudulent purchase Service ...
Disappearing Design or Features
IMPORTANT - If you purchased a RoGold Ultimate subscription before March 25th, 2023, your subscription is most likely expired. This is because we have recently switched payment gateway, meaning you must purchase a new RoGold Ultimate key from RoGold ...