FAQ
Installing Studio Plugin
To install the studio plugin manually, first download it from RGU Settings -> Downloads. Then go into Roblox studio, and click on the following: Then drop the file in there and restart studio.
Downloading the app
To download the app or studio plugin, head into RoGold Ultimate settings, then go to the Downloads sections. The app will handle updating the studio plugin, you just have to click the "download" button on the "Studio Plugin" tab.
Multiple Hair and Accessories
If you use RoGold Ultimate, you will be able to add multiple hairs and accessories to your Roblox avatar, by simply clicking on the item that you want. This is not currently available in free RoGold.
Browsers
Currently we only support chromium browsers. This means browsers like Chrome, Edge, Opera, Opera GX, Brave, etc. As long as the extension can be installed from the chrome web store, you can use it. Firefox is not currently supported, due to them ...
Other extensions
It is not possible to use other Roblox extensions without interference with RoGold Ultimate. Due to our complete UI revamp of the site, there is bound to appear problems. This also counts for using RGU with free RoGold. However, nothing is stopping ...
Multiple Accounts
When using RoGold Ultimate, make sure to only use the account which you purchased it for. If you switch account, it will disable itself and you will need to manually enter your key again. Before switching accounts, disable the extension. That way, ...
Purchases from Russia
Unfortunately, due to the current situation in Russia, we are unable to process payments there. This is out of our control, and unfortunately not something that we can make exceptions to. If you wish to purchase RoGold Ultimate, you will need to get ...
Unlink key
If you find yourself in need of using your RoGold Ultimate subscription on a different Roblox account, you will need to unlink your key. Doing this will completely erase all your data, making you start over. However, your subscription will, of ...
Move data
If your old subscription expired, and you purchased a new one, you sometimes need to move your data. This is done very easily through our "move data" tool on our website. Please follow this link: https://www.rogold.live/customer-center#move-data This ...
Suggestions
If you have a suggestion, we would love to hear it! Join our discord: https://discord.gg/rogold and go to the #tickets channel to get your RoGold Ultimate role. Then you can post your suggestion in our suggestions channel!
Don't miss important emails
If you want to receive license keys and other important notification emails from RoGold without being blocked by spam filters, you need to add contact@rogold.live as a safe sender in your email provider. Here are the steps to do that for Google and ...
Wrong Email at Checkout? How to Retrieve Your License Key
If you entered the wrong email address at checkout and did not receive your license key, please follow these steps: Try to log into your account from the portal at https://rogold.live/customer-center. You can find your license key there if you can ...
Can't find key
Do you have problems finding your key? Please allow up to 30 minutes after purchase for the key to arrive. Sometimes, your email provider will block our emails as spam. For that reason, you should try checking your spam and junk folders in your ...
Disappearing Design or Features
At times your design or any of the RoGold features may disappear. This can be because your subscription is expired, you have switched accounts, or your browser removes the RoGold Cookie needed for Ultimate to function (This especially can happen on ...
Popular Articles
Can I pay with Robux?
Currently we do not support Robux purchases because of the huge tax that comes with it. If we did, the price of paying monthly would be very high (something like 1900 Robux a month). Therefore, we are not currently investing time into adding this. ...
Getting Started
Welcome to the setup guide! Any questions you got should be answered here. If not, check out our other support categories. First off, when you make a successful purchase through our website, you will receive a key in your email that you provided ...
Free Ultimate
You might be wondering if you can get free RoGold Ultimate. There is no easy way to do so, as we need to pay for developers, services, servers, etc. However, if you do want free RoGold Ultimate, you can get it through our discord. We have implemented ...
Custom profile banner
If you have been wondering how some youtubers have a custom banner, you might have been wondering how to get one yourself. Unfortunately, currently, we do not support RoGold Ultimate users getting a custom banner. That is, because the banners are ...
Multiple Hair and Accessories
If you use RoGold Ultimate, you will be able to add multiple hairs and accessories to your Roblox avatar, by simply clicking on the item that you want. This is not currently available in free RoGold.