Disappearing Design or Features
IMPORTANT - If you purchased a RoGold Ultimate subscription before March 25th, 2023, your subscription is most likely expired. This is because we have recently switched payment gateway, meaning you must purchase a new RoGold Ultimate key from RoGold Ultimate. After that, you can move your data to the new subscription from the following link: Your Account (rogold.live).
At times your design or any of the RoGold features may disappear. This can be because your subscription is expired, you have switched accounts, or your browser removes the RoGold Cookie needed for Ultimate to function. To fix the latter, go to chrome://settings/cookies
and add [*.]rogold.live
Brave missing icons
If you are using Brave, and your icons are missing, you will have to enable the "Allow in Private" setting for RoGold Ultimate. We do not know why this is needed, and it is likely a bug with the browser. You can turn that on from the following link: ...
We have an appear offline mode in RoGold Ultimate. This mode allows you to appear offline, while browsing the website. It does not work if you join a game, or develop in studio, as those applications bypass our block (RGU is a browser extension, ...
We are sorry to see you go! If you wish to cancel your subscription, you can do so from the manage billing button accessed through RoGold Ultimate settings. Alternatively, you can use our dashboard directly with this link: ...
It is not possible to use other Roblox extensions without interference with RoGold Ultimate. Due to our complete UI revamp of the site, there is bound to appear problems. This also counts for using RGU with free RoGold. However, nothing is stopping ...
Welcome to the setup guide! Any questions you got should be answered here. If not, check out our other support categories. First off, when you make a successful purchase through our website, you will receive a key in your email that you provided ...