Disappearing Design or Features
At times your design or any of the RoGold features may disappear. This can be because your subscription is expired, you have switched accounts, or your browser removes the RoGold Cookie needed for Ultimate to function
(This especially can happen on Brave, for an unknown reason). To fix the latter, go to chrome://settings/cookies and add both [*.]rogold.live and [*.]roblox.com to the list of websites that can always use cookies. Then go into the Ultimate setting and enter your key again. This should make everything reappear.
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Brave missing icons
If you are using Brave, and your icons are missing, you will have to enable the "Allow in Private" setting for RoGold Ultimate. We do not know why this is needed, and it is likely a bug with the browser. You can turn that on from the following link: ...
Appear offline
We have an appear offline mode in RoGold Ultimate. This mode allows you to appear offline, while browsing the website. It does not work if you join a game, or develop in studio, as those applications bypass our block (RGU is a browser extension, ...
Cancel Subscription
We are sorry to see you go! If you wish to cancel your subscription, you can do so from the manage billing button accessed through RoGold Ultimate settings. Alternatively, you can use our dashboard directly with this link: ...
Other extensions
It is not possible to use other Roblox extensions without interference with RoGold Ultimate. Due to our complete UI revamp of the site, there is bound to appear problems. This also counts for using RGU with free RoGold. However, nothing is stopping ...
Failed Auth
There are a lot of reasons why this error could happen, but the most common one is, that your browser is not allowing cookies for RoGold. Method 1 This is the most common reason for issues. It happens because of an old RoGold cookie interfering with ...