Key Already Linked

Did you receive a weird popup from us when linking your key to your Roblox account? We have provided a few steps to help you resolve this.

If you previously purchased a RoGold Ultimate subscription before March 25th, 2023

1. Your subscription is most likely expired. We have recently switched payment gateway, meaning you must buy a new RoGold Ultimate key from https://www.rogold.live/ultimate
   
2. Afterward, you can move your data to the new subscription from: https://rogold.live/customer-center#move-data

If you recently purchased a new subscription

1. If you previously had a subscription with us linked to that Roblox account, you can either move your data with the above link or unlink your old subscription (only possible if it is still active). If you want to unlink and the old subscription has expired, move your data first.
   
2. If this is your first time having a subscription with us, verify that you are using the correct Roblox account and that other RoGold Ultimate subscriptions have not been linked. If there has, refer to the previous step. If not, create a ticket on this page, and we will help you.

If you are using RoGold Ultimate with multiple accounts, please keep in mind that you need a key for each account that you use. If you log out and into a different Roblox account, that doesn't have a RoGold Ultimate subscription, you will automatically be logged out of RoGold Ultimate. You can always use Ultimate again, once you are back on the Roblox account that is linked to your Ultimate key.

• Related Articles

• Can't find key

  Do you have problems finding your key? Please allow up to 30 minutes after purchase for the key to arrive. Sometimes, your email provider will block our emails as spam. For that reason, you should try checking your spam and junk folders in your ...

• Wrong Email at Checkout? How to Retrieve Your License Key

  If you entered the wrong email address at checkout and did not receive your license key, please follow these steps: Try to log into your account from the portal at https://rogold.live/customer-center. You can find your license key there if you can ...

• Getting Started

  Welcome to the setup guide! Any questions you got should be answered here. If not, check out our other support categories. First off, when you make a successful purchase through our website, you will receive a key in your email that you provided ...

• Disappearing Design or Features

  IMPORTANT - If you purchased a RoGold Ultimate subscription before March 25th, 2023, your subscription is most likely expired. This is because we have recently switched payment gateway, meaning you must purchase a new RoGold Ultimate key from RoGold ...

• Email verification

  Before checking out with your brand new RoGold Ultimate subscription, we need to verify your email. To do that, you head to the RoGold Ultimate website and click "Subscribe" on any of the available options. This will open a popup, and your screen ...