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Getting Started
Welcome to the setup guide! Any questions you got should be answered here. If not, check out our other support categories. First off, when you make a successful purchase through our website, you will receive a key in your email that you provided ...
Charge on failed transaction
Did you get a charge on your card even though the transaction failed? If so, you shouldn't worry. Our systems will automatically void the payment before we receive it, which means your money never actually left your account, and it should be visible ...
Can I pay with Robux?
Currently we do not support Robux purchases because of the huge tax that comes with it. If we did, the price of paying monthly would be very high (something like 1900 Robux a month). Therefore, we are not currently investing time into adding this. ...
Custom profile banner
If you have been wondering how some youtubers have a custom banner, you might have been wondering how to get one yourself. Unfortunately, currently, we do not support RoGold Ultimate users getting a custom banner. That is, because the banners are ...
Key Already Linked
Did you receive a weird popup from us when linking your key to your Roblox account? We have provided a few steps to help you resolve this. If you previously purchased a RoGold Ultimate subscription before March 25th, 2023 Your subscription is most ...